Refund policy

 

At EBESSE, every jar is crafted with care.

Because our products are food items, we maintain a clear and structured policy to protect quality, safety, and your experience.

 

Returns & Exchanges

Due to the perishable nature of our products, all food purchases are final sale.

We are unable to accept returns or exchanges once an order has been shipped.

 

Order Cancellations

Orders may be modified within 2 hours of purchase.

After this time, orders may have already entered processing and cannot be modified or cancelled.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Questions

For any questions regarding your order, please contact:

Info@ebesse.ca 

We aim to respond within 1–2 business days.